Privacy Policy

1. Data Controller

Gronwamx, S.A. de C.V., located at Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, C.P. 06500, Mexico City, is responsible for the processing of your personal data in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.

For any inquiries related to the protection of your personal data, you may contact us at: contacto@gronwamx.com or by phone at +52 55 4738 2910.

2. Personal Data We Collect

In carrying out our financial consulting and social education activities, we collect the following personal data: full name, email address, phone number, and any information you voluntarily provide through our contact forms.

We do not collect sensitive personal data such as detailed financial information, biometric data, or health information through this website. Such data, if necessary for the provision of our services, will only be requested within the framework of a formal contractual relationship and under additional protection mechanisms.

3. Purposes of Data Processing

Your personal data will be used for the following primary purposes: responding to your information and contact requests; providing contracted financial consulting services; sending communications related to your case follow-up; complying with applicable legal and regulatory obligations.

As secondary purposes, your data may be used to: send financial education newsletters; inform you about new programs and services; conduct satisfaction surveys; generate internal service statistics. If you do not wish your data to be processed for secondary purposes, you may communicate this to contacto@gronwamx.com.

4. Data Transfers

Gronwamx does not sell, trade, or transfer your personal data to third parties without your consent, except in cases expressly provided by the LFPDPPP, such as requirements from competent authorities that are properly founded and motivated.

In the event that it is necessary to transfer your data to third-party service providers who assist us in the operation of the website or in the provision of services, we will ensure that such third parties comply with levels of protection equivalent to those established in this notice.

5. ARCO Rights

You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO Rights). To exercise any of these rights, you must submit a written request to our Data Protection Department at contacto@gronwamx.com.

Your request must contain: full name and contact details; a clear description of the data for which you seek to exercise any of the ARCO rights; any document that facilitates the location of your data. We will respond to your request within a maximum period of 20 business days from receipt.

6. Use of Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve the browsing experience. For more information about the type of cookies we use and how to manage them, please consult our Cookie Policy available on this website.

You can configure your browser to reject cookies or to be notified when they are sent. However, this may affect the functionality of some sections of the site.

7. Security Measures

Gronwamx implements administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, in accordance with the applicable provisions of the LFPDPPP and industry best practices.

However, no security system is infallible. In the event of a security breach that significantly affects your property or moral rights, we will notify you immediately in accordance with the law.

8. Changes to the Privacy Notice

Gronwamx reserves the right to modify this privacy notice to adapt it to legislative, jurisprudential, or industry practice changes, or for any other reason. Any modification will be published on this website and, in the case of substantial changes, we will notify you through the email address we have on record.

We recommend that you periodically review this notice to stay informed about how we protect your personal data.

9. Applicable Law and Jurisdiction

This privacy notice is governed by the Federal Law on the Protection of Personal Data Held by Private Parties, its Regulations, and the Privacy Notice Guidelines published in the Official Gazette of the Federation. For any dispute arising from this notice, the parties submit to the jurisdiction of the competent courts of Mexico City.